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EMAIL SETUP FOR ANDROID

ADD YOUR @SOUTHERN.EDU EMAIL TO AN ANDROID PHONE

Southern Adventist University email accounts use Microsoft Exchange Online (Microsoft 365). On Android, we recommend using the Microsoft Outlook app. 

RECOMMENDED: MICROSOFT OUTLOOK FOR ANDROID

  1. Open the Google Play Store and install Microsoft Outlook.
  2. Open Outlook.
  3. Tap Add Account or Get Started.
  4. Enter your full Southern email address, for example username@southern.edu.
  5. Follow the Microsoft sign-in prompts.
  6. Sign in with your Southern account password.
  7. Complete Multi-Factor Authentication (MFA) if prompted.
  8. Accept any permission or security prompts required for your account.

NEED HELP?

If setup fails:

  • Make sure your Android phone is connected to the internet
  • Double-check your full @southern.edu email address
  • Make sure you can sign in to your Southern Microsoft 365 account in a web browser
  • Complete any MFA prompt on your phone or authentication app
  • Remove the account and add it again if needed
  • If the app asks for a server name during setup, enter outlook.office365.com.

You can give us a call at 423-236-2707 if you need help or have any questions. Or you can reach us by submitting a helpdesk ticket at helpdesk.southern.edu.

If you need additional assistance, Microsoft has instructions here:

Android Email Setup