eClass Support Tech
Location/Department: Online Campus
Description/Duties: We’re looking for an eClass Tech Support Agent to handle phone and email support requests from both students and professors. You will be responsible for helping each person achieve their goal with the software or LMS (Learning Management System), whether the problem relates to a user error, a bug, or something else entirely. The eClass Support Tech will also be responsible for communicating with the supervisor about suspected software problems. If this sounds like a good fit, get in touch.
Qualifications:
- Two years minimum experience with and strong knowledge of applied web technology.
- Knowledge of JavaScript, CSS and dynamic HTML; experience with HTML5 and CSS3 a plus.
- Knowledge and demonstrated experience with cross-browser and cross-platform issues (i.e., Firefox, Safari, Chrome).
Hours: Flexible
Pay Rate: Based on class standing
Person to Contact: Gus Martin
Email: gusmartin@southern.edu
Office Phone: 423.236.2083
Job Posted: 9/3
