Location/Department: Admissions - Campus Experience
Description/Duties: The Campus Experience Coordinator serves as a key student leader within the Campus Experience Office. This position partners with another Campus Experience Coordinator to coordinate the daily operations of the Campus Visit Program while providing leadership and mentorship for the Student Ambassador and Student Director teams.
Working under the supervision of the Campus Experience Manager, this position helps ensure exceptional experiences for prospective students and their families by assisting with campus visits, recruitment events, ambassador development, and office operations. This role balances administrative responsibilities with student leadership and is expected to exercise sound judgment, initiative, and professionalism while working collaboratively with the Campus Experience team.
Essential Responsibilities
Campus Visit Operations
Assist in coordinating individual visits, group visits, and special recruitment events.
Help organize daily campus visit logistics, including schedules, tour assignments, and academic appointments.
Communicate with prospective students, families, faculty, and staff to ensure a seamless visit experience.
Assist with maintaining visitor information within Slate (CRM).
Serve as a campus tour guide when needed.
Maintain a welcoming, service-oriented atmosphere for all visitors.
Student Leadership
Serve as a direct leader of the Student Ambassador team.
Assist with recruiting, interviewing, onboarding, training, scheduling, and mentoring Student Ambassadors.
Help oversee Student Directors by providing coaching, guidance, accountability, and ongoing support.
Track Student Ambassador participation, points, and engagement.
Foster leadership development and encourage professionalism throughout the student team.
Event Planning & Coordination
Assist with planning and executing:
ViewSouthern
PreviewSouthern
Academic Summer Camps
Student Ambassador Training
Welcome Back events
Christmas Party
Additional recruitment and enrollment events Coordinate logistics with faculty, staff, vendors, and campus departments.
Help ensure events are executed professionally and reflect Southern's mission and values.
Administrative Responsibilities
Assist with reception area operations as needed.
Help maintain office organization, calendars, schedules, and communication.
Prepare reports, schedules, and documentation for the Campus Experience Manager.
Assist in training new student workers.
Serve as a dependable resource for student staff and visitors.
Complete additional duties assigned by the Campus Experience Manager.
Leadership Structure
This position works:
Under the supervision of the Campus Experience Manager In partnership with another Campus Experience Coordinator serving as a counterpart in the role Directly with the Student Ambassador team In support of and alongside the Student Directors by providing leadership, mentoring, and operational oversight The two Campus Experience Coordinators work together as one leadership team to ensure continuity in daily operations and student leadership.
Qualifications:
Required
Current Southern Adventist University graduate student or senior undergraduate student Demonstrated leadership experience Strong organizational and time-management skills Excellent written and verbal communication Ability to multitask and prioritize responsibilities Dependable, professional, and service-oriented Ability to work independently while collaborating with others
PreferredPrevious experience as a Student Ambassador or Student Director Experience planning events or leading teams Familiarity with Microsoft Office and technology platforms Experience using Slate or willingness/ability to learn
Physical RequirementsStanding and walking during campus tours and events Ability to lift up to 40–50 pounds when preparing for events Ability to work in office and outdoor environments throughout the day
Special RequirementsDemonstrated commitment to Southern Adventist University's mission.
Ability to represent the University professionally with prospective students, families, faculty, and guests.
Occasional evening and weekend availability for recruitment events.
Hours:
24 hours per week
Must be available for mornings or afternooons (Monday–Thursday, 8:00 a.m.–12:45 p.m. or 12:45 p.m.–5:30 p.m.). Friday availability is highly preferred (8:00 a.m. –1:00 p.m.), with flexibility to assist during select Fridays and occasional evenings or weekends for recruitment events.
Pay Rate Varies based on experience and academic level to a maximum of $12/hr
Pay Rate: Varies based on experience and academic level to a maximum of $12/hr
Person to Contact: Marco Swaisgood
Email: marcoswaisgood@southern.edu
Office Phone: 423.236.2807
Job Posted: 11/09
