Tutoring Center FAQs

Can I get tutoring today?

All tutoring appointments must be scheduled at least 24 hours in advance to give the tutor sufficient time to prepare for the session.

What happens if I miss an appointment?

If you miss an appointment, your appointment will be marked as MISSED. Please communicate in advance with your tutor if you need to change an appointment. If you miss three appointments, your account will be disabled, and you will be unable to schedule any more appointments until you speak with either the Tutoring Center director or the Tutoring Center office manager.

What courses do you have tutors for?

The Tutoring Center provides tutoring for a majority of lower division courses and some upper division courses. To determine if there is a tutor for the course you are taking, visit the online scheduler and choose the course for which you would like tutoring. Contact the Tutoring Center at 423-236-2578 if you do not find a tutor for the course.

What is expected from me, the tutee?

Tutoring is free for all Southern students. We ask that tutees arrive on time and actively communicate with all the Tutoring Center staff. Furthermore, students are expected to have gone over the material during their own time, attempted the assignment, and attended class. Tutoring is NOT a replacement for class lectures and is meant to supplement study efforts.

I am an online student. Can I receive tutoring?

Yes, we offer Zoom tutoring appointments for students. When creating an appointment, choose the online appointment option.

If I am not currently enrolled at Southern, can I still receive tutoring?

Tutoring is only provided for Southern students.

Are there group study sessions available?

Occasionally, tutors will provide group study sessions or test reviews before major tests. This should be discussed with the tutor on a case-by-case basis.

I am not struggling in any particular class but need help with study skills, time management, and test taking. Can I receive help from the Tutoring Center?

Yes, the Tutoring Center provides tutoring in Study Skills. Students can meet privately with a specially trained tutor to discuss ways that they can improve their learning methods and test-taking skills.

Who is notified that I have attended tutoring?

Upon a student's request, Tutor Notes will be sent to the course professor. The Tutoring Center takes confidentiality seriously; thus, while Tutor Notes can be available to professors, all records of visits are kept confidential by the staff.

I need help preparing for the ACT. Can I receive tutoring from the Tutoring Center?

Yes, the Tutoring Center employs ACT tutors. We provide practice tests that can help students that are trying to improve their scores or take the ACT for the first time.